Each year we enter our business into a customer survey called “The Australian Achiever Awards”.

It’s a great way to see how our clients rate us on a number of levels from:

• Addressing Clients Needs
• Care and Attention
• Value
• Attitude
• Communication
• Time Related Services and
• Overall Perception

The Awards program staff, conduct one on one phone feedback with a number of clients.

Here is some of the wonderful feedback we received:

“ Their professionalism starts from the top and filters the whole way down.

It’s a very consistent and good business. What they don’t know, they outsource and then they follow thorough till the end, and they do it very well.
They understand and listen to what you are asking them for, then they go away and work out what’s best, and come back with the right answer every time”

“They’re really great to deal with. They handle last minute changes and things like that, very well. I have just taken over someone’s position and have only been dealing with them for a short time, but I have been very impressed with their work”

“The company really does try to get to know your business really well so that they can get you the best result. They genuinely try to do the right thing by you and your business. They’re very conscious of what they can do to help us to improve our performance”

Thanks to the great feedback we received we were able to score a highly recommended.

We are very pleased as the score reflected a marked improvement on our service levels from last year.

If your business isn’t taking part in this then I strongly recommend you consider it.

Look them up at www.achiever.com.au

It’s one the best and simplest ways to know that truth about how your customers see you.

Thank you The Australian Achiever Awards for conducting the surveys.

Jeremy Hope

Managing Director

Outsource My Marketing

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